Terms of Service

Last updated: December 19, 2025

These Terms of Service (“Terms”) govern your access to and use of DriveFair’s website and subscription vehicle maintenance services (“Services”). By signing up for DriveFair or using our Services, you agree to these Terms.

1. Overview of Services

DriveFair provides subscription-based, mobile vehicle maintenance and inspection services focused on preventative care, routine maintenance, and minor on-site repairs.

DriveFair is not a repair shop and does not guarantee the repair of all vehicle issues. Services are designed to maintain vehicles, not restore or rebuild them.

2. Subscription Model & Service Frequency

  • Services are performed as needed, not per visit.
  • Not every visit includes an oil change or repair.
  • Maintenance intervals are determined by manufacturer recommendations, vehicle condition, driving patterns, and inspection results.
  • Excessive or abnormal service requests may result in service delays, limitations, or subscription termination.

3. Scope of Included Services

  • Vehicle inspections and digital reports
  • Oil changes (when required)
  • Fluid checks and top-offs
  • Tire pressure checks and rotations
  • Battery testing and replacement
  • Windshield wipers and exterior bulbs
  • Brake inspections and select brake service
  • Minor component replacements
  • Exterior hand wash (where applicable)

Services are subject to technician availability, vehicle condition, and safety considerations.

4. Excluded Services

  • Engine rebuilds or internal engine repairs
  • Transmission or drivetrain rebuilds
  • Suspension components including struts, springs, or control arms
  • Frame or structural repairs
  • Bodywork, paint, or cosmetic restoration
  • Major electrical system repairs
  • Repairs requiring vehicle disassembly beyond reasonable mobile service limits

Excluded services may be diagnosed and referred to third-party providers.

5. Vehicle Eligibility & Condition

DriveFair reserves the right to accept or decline vehicles for service and may cancel or refuse service if a vehicle:

  • Is unsafe to work on
  • Has excessive pre-existing damage
  • Has been neglected or abused
  • Presents unreasonable risk or cost
  • Exceeds the intended scope of preventative maintenance

Eligibility may be reassessed at any time.

6. Service Authority & Decision-Making

All service decisions are made by DriveFair and its certified technicians.

  • What services are appropriate
  • When services are performed
  • Whether a component should be repaired, monitored, or deferred

Customers may not demand specific repairs under the subscription model.

7. Wear, Failure & Liability

DriveFair is not responsible for:

  • Pre-existing conditions
  • Sudden mechanical failures
  • Manufacturer defects
  • Failures caused by misuse, abuse, or lack of prior maintenance

DriveFair reserves the right to determine the cause of any component failure.

8. Access & Service Conditions

Customers must provide:

  • Safe and legal access to the vehicle
  • Adequate working space
  • Permission to service the vehicle

DriveFair may decline or reschedule service if conditions are unsafe or inaccessible.

9. Payments, Billing & Cancellation

  • Subscriptions are billed automatically.
  • Customers may cancel at any time.
  • Refunds, if any, are issued at DriveFair’s discretion.
  • DriveFair reserves the right to update pricing with notice.

10. Termination of Service

DriveFair may suspend or terminate service for:

  • Abuse of the subscription model
  • Unsafe vehicle conditions
  • Non-payment
  • Violation of these Terms

11. Limitation of Liability

To the maximum extent permitted by law, DriveFair is not liable for indirect, incidental, or consequential damages arising from the use of its Services.

12. Changes to These Terms

DriveFair may update these Terms at any time. Continued use of Services constitutes acceptance of the updated Terms.

13. Contact Information

DriveFair
Email: legal@drivefair.co